After Sales Service
Service Centre
In Europe, Kraker Trailers has a network of official Service Centres.
You can use one of our Service Centres to carry out regular maintenance and specialist repairs. Furthermore, they are partners with Cargo Floor, BPW, SAF, MB and WABCO among others, which allows them to offer you the necessary assistance should your equipment fail.
These independent Service Centres are listed and ordered by country, with the corresponding contact information.
After Sales Service
After Sales Service is one of Kraker Trailers' cornerstones. As an internationally active organization we are represented in the most part of Europe by means of dealers and service points. This dealer and service network makes sure that you as customer can rely on the service of qualified employees. Your questions or problems are translated into solutions, making it possible to prevent standstill or problems as much as possible.
If you have any questions concerning the user manual, repairs, damages or other issues, please contact the After Sales Service. Kraker Trailers, and its suppliers, can also organize trainings and instructions for drivers and maintenance technicians.
Service centre Repair and Maintenance
The service centre is located in Kraker Trailers' factory in Axel. The work performed there is done by schooled and trained specialists. Apart from performing (big) repairs, revisions and maintenance work, it is also possible to make modifications to your vehicle at the service centre, in close consultation with an engineer. This could, for instance, be necessary when changing the method of transporting or the goods to be transported.
Sale of parts
Kraker Trailers mainly uses original parts of well-established manufacturers. Problems on the road can often be avoided by using parts of good quality.
The use of an advanced stock management system allows Kraker Trailers to supply many parts from stock. In this way, the goods can be delivered quickly at the required address through a courier service. The recognized service points have all the usual parts in stock, so in case of a standstill as a result of damage or repair, your vehicles will be able to return to the road quickly.